Privacy Policy

1. Introduction

Synaptrix LLC ("we," "our," or "us") operates AI-powered automation products and consulting services for businesses. This Privacy Policy explains what information we collect through our websites and products, how we use it, and how we protect it.

2. Information We Collect

We may collect the following types of information depending on which services you use:

• Contact information — name, email address, phone number
• Account information — credentials and preferences for product access
• Usage data — how you interact with our services, including pages visited and features used
• Business information — data you provide in connection with our consulting or automation services

3. How We Use Your Information

The information we collect is used for the following purposes:

• Delivering and improving our products and services
• Communicating with you about your account or inquiries
• Sending service-related notifications you have opted in to
• Analyzing usage to improve product quality and performance

4. No Third-Party Sharing

We do not sell, trade, rent, or otherwise share your personal information with any third parties for marketing purposes. Your data may be shared only with trusted service providers necessary to operate our products (e.g., hosting, SMS delivery), and only under strict data protection agreements.

5. SMS Notifications

Some of our products include optional SMS notification features. If you opt in, your phone number is used solely to deliver service-related alerts. SMS consent data is not shared with third parties. You may withdraw SMS consent at any time by replying STOP to any notification message.

6. No Marketing Use

Personal information will never be used for unsolicited marketing. We will not send promotional messages, advertising, or any communications unrelated to the services you have signed up for.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy. When data is no longer needed, it will be deleted within a reasonable timeframe unless retention is required by law.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing at any time

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@synaptrixhq.com